Safety Center
Your safety is our top priority. Learn about the tools, features, and practices that help keep you safe on Mate.
Our Approach to Safety
At Mate, we believe that meaningful connections should always be safe connections. Our comprehensive approach to safety spans across technology, policies, and education to create a secure environment for all users.
Multi-layered verification system
24/7 safety monitoring and support
Comprehensive community guidelines
In-app safety features and tools
Partnerships with safety organizations
Key Safety Features
We've built a range of features designed to keep you safe before, during, and after your mate experiences.
ID Verification
Our robust verification process confirms users' identities through government ID and selfie verification, ensuring you're connecting with real people.
Privacy Controls
Control what information you share and who can see your profile with customizable privacy settings designed to protect your personal information.
Safety Alerts
Receive real-time notifications about potential safety concerns, suspicious activity, or important updates related to your account or experiences.
Location Sharing
Share your location with trusted contacts during mate experiences with our optional location sharing feature, giving you and your loved ones peace of mind.
Block & Report
Easily block users and report concerning behavior with our intuitive reporting system, which is monitored by our safety team 24/7.
Emergency Assistance
Access emergency services directly from the app with our emergency assistance feature, which also shares your location with first responders.
Safety Tips for Meeting Mates
While we work hard to create a safe platform, it's important to follow these safety practices when meeting new mates in person.
Emergency Resources
If you ever feel unsafe or in danger, please contact local emergency services immediately.
Emergency Services: 911
For immediate assistance in emergency situations
National Sexual Assault Hotline: 1-800-656-HOPE (4673)
24/7 confidential support for sexual assault survivors
Crisis Text Line: Text HOME to 741741
24/7 crisis support via text message